Customer Engagement in 2017 and How to Ace it

In 2017, global consumers are now able to purchase almost everything they want no matter where they are or what measure they’re using, the consumer has changed and…

Common Live Chat Mistakes to Ignore

When someone talks about customer support, you can make an argument that chat support/live chat is the most challenging thing to truly do well. For chat support or…

IMPORTANT ASPECTS OF CUSTOMER SERVICE

Success in business is less about what you are selling and much more about the way you are selling it. Which means that marketing is most important along…

How Long Should One Be Available On Chat For The Customers?

There are many factors a person considers while setting up a live chat software on their websites. The most important ones are, exclusive and appealing chat greetings, customized…

5 Adverse Effects of Poor Customer Service

Customer Service is one of the most significant functions of a business in order to retain and maintain customers. A good customer service can do wonders and add…

Why Should Businesses Invest In Live Chat?

Want to know why you should have a live chat software for your website? If you encounter the below mentioned situations, it is high time that you try…

How to Create an Amazing Live Chat Customer Experience

It has been suggested that live chat is the only way to provide real time human interaction during an online purchase. In other words, online visitors need their…

Why People Love Live Chat Services?

We live in a fast paced technological society where every individual has a social media profile to be in constant connection with others. Interaction with our friends and…

Tips To Take Your Customer Support to the Next Best Level

In today’s world of numerous products and amazing startups, businesses need to gain a competitive edge to stand out in the market. Retaining the existing customers is easier…

How Can Online Customer Support Drive Your Business Forward

The modern way of doing business has changed a lot since the beginning of year 2000. If you really want to make it in the market then your…